Privacy Policy

cerebre privacy policy

Effective Date: August 11, 2025

Scope of This Policy
Agreement to Terms
Information We Collect
Cookies
Children's Privacy
Our Use of Personal Information
Our Disclosure of Personal Information
Your Privacy Choices
Security
Additional Disclosures for Residents of California
Additional Disclosures for Residents of the United Kingdom (UK) and European Union (EU)
Additional Disclosures for Residents of Canada
Effective Date and Changes to This Privacy Policy
How to Contact Us

1. Scope of This Policy

At Cerebre, Inc. (“Cerebre,” “we,” “us,” or “our”), your privacy matters to us, and we appreciate the trust you place in our company. This Privacy Policy explains how we collect, use, and protect personal information that we obtain from you when you visit our website at cerebre.io (the “Site”) or use any of our products and services, including our PlantGraph and StudioPro platforms (together, the “Service”). If you have questions about this Policy or how we handle your information, please reach out using the contact details provided in the How to Contact Us section at the end of this document.

2. Agreement to Terms

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please stop using the Service immediately and refrain from providing any personal information to us.

3. Information We Collect

The information we gather depends on how you interact with us, as outlined below.

Information Collected When You Visit Our Site
When you visit our Site, we may collect certain categories of information from your device and browser, as well as through cookies and similar technologies (see the Cookies section below for more about our use of cookies).

Device Information – We may collect details about the device you use to access our Site. This can include your computer or mobile device type, browser type, unique online identifiers, IP address, and approximate geolocation.
Internet Activity – We may collect data about how you interact with our Site, such as when you access it, which pages you view, the order in which you view them, and how long you spend on each page. This may also include “traffic” or tracking information from the Site’s host or third-party analytics providers (e.g., Google Analytics), which we may use for marketing or to improve our Service.

Information We Collect From Our Clients and Prospective Clients
Our services are primarily provided to industrial process manufacturing companies (our “Clients”). As such, the personal information we collect from Clients and prospective Clients is generally limited to professional information about their owners, officers, and/or employees. This may include:

Professional Information – We may collect professional contact details for a Client’s or prospective Client’s authorized representatives or employees. This can include their employer’s name, job title or position, and work contact information (e.g., work address, work email, and work phone number).
Communications – We may collect any personal information you choose to share with us during phone calls, emails, or other messages.

You are not required to provide every piece of personal information described in this Privacy Policy to use our Service or interact with us. However, certain features may be unavailable if you choose not to share specific details. For example, without some information, we may not be able to respond to your inquiries or send you promotional content that could be of interest.

4. Cookies

We use cookies and similar technologies on our Site to automatically collect certain information. A cookie is a small text file that a website places on your browser to help identify your device. Cookies can be used to track your activity on a single site or across multiple sites, allowing companies to better understand your preferences and browsing habits. This information helps us improve and personalize your experience on our Site. Some cookies are essential for basic site functionality, while others are used for analytics or to enhance features.

The cookies we use generally fall into the following categories:

Strictly Necessary Cookies – These are essential for the operation and security of our Site. For example, they may help maintain secure sessions while you navigate the Site.
Analytical / Performance Cookies – These help us count visitors, understand how they use the Site, and identify which pages are most popular. We use this information to improve site structure and navigation. This category includes details such as when and which pages you visit, the sequence of your navigation, and your general location. We use Google Analytics as part of this process. For more details about how Google Analytics works, see Google’s Privacy & Terms for Partners. To opt out of Google Analytics tracking, you can use this tool.
Functional Cookies – These enhance your experience by remembering that you’ve visited our Site before and storing your preferences.

You can manage or block certain cookies by adjusting your internet browser settings, typically found under “Help,” “Internet Options,” or “Settings.” Please note that if you disable certain cookies, you may still be able to use the Site, but some features or functionality may be limited.

5. Children's Privacy

The Service is not directed to individuals under the age of 16, and Cerebre does not knowingly collect personal information from anyone in this age group. If you become aware that someone under 16 is using the Service without proper authorization, please let us know right away using the contact information provided below. For resources on protecting your child’s privacy online, we recommend reviewing the Federal Trade Commission’s guidelines on children’s internet safety.

6. Our Use of Personal Information

We collect and use personal information for purposes such as:

Delivering the Service and fulfilling products or services you have requested, or that we can reasonably expect to provide within the context of our relationship with you.
Managing and maintaining our ongoing relationship with you.
Responding to your questions, comments, or requests, and seeking your feedback.
Organizing and administering promotions, events, or surveys.
Sending you promotional or other marketing materials that we believe may be relevant and of interest to you.
Monitoring and analyzing usage of the Site to improve functionality and user experience.
Detecting, preventing, and addressing security incidents, malicious activity, fraud, or other unlawful behavior, and taking appropriate action against those responsible.
Meeting our legal and regulatory obligations.

7. Our Disclosure of Personal Information

We may share your personal information with certain third parties, including:

Service providers – This may include website hosting providers, IT outsourcing partners, customer relationship management (CRM) solution providers, and marketing service providers. In some cases, these service providers may be directly responsible to you for how they use your personal information. They may also be legally required to provide you with additional details about the information they hold about you, as well as how and why they process it. Such information may be shared with you in a separate notice or may be available directly from the service provider, for example, through their own website privacy policies.

8. Your Privacy Choices

If you no longer wish to receive our newsletters, promotional emails, or other marketing communications, you can unsubscribe at any time by using the unsubscribe link provided in the message or by contacting us using the details in the How to Contact Us section below.

Please note that certain non-marketing communications—such as those related to your account, transactions, or purchases made through our Site—are necessary and cannot be unsubscribed from.

If you need to update or correct information associated with your account, please reach out to us using the contact information provided in the How to Contact Us section.

9. Security

We use reasonable technical and organizational safeguards to help protect personal information from loss, misuse, alteration, or accidental destruction. These measures are designed to protect both personal and general information that we receive from you through the Service.

That said, whenever you share personal information online, there is always a risk that it may be intercepted or accessed by unauthorized parties. While we work hard to protect your information and privacy, we cannot guarantee the absolute security of data transmitted online. To the fullest extent allowed by law, we are not responsible for any unauthorized access, disclosure, or loss of your information resulting from transmission errors, unlawful actions by third parties, or circumstances beyond our control.

You also have a role in protecting your information. Please keep your username and password confidential and do not share them with others. If you believe your account may have been compromised, contact us immediately using the details provided in the How to Contact Us section below.

10. Additional Disclosures for Residents of California

This section applies solely to residents of California and explains how Cerebre collects, uses, discloses, and/or “sells” (as defined under California law) the personal information of California residents, as well as the rights you may have under California law. These disclosures supplement the information provided in this Privacy Policy.

For details on the categories of personal information we have collected in the past 12 months and the sources from which we collected it, please see the section Information We Collect above.

As described in Our Use of Personal Information, we collect personal information to operate, manage, and maintain our business; to provide and improve our products and services; and to fulfill other business purposes described in this Privacy Policy.

We may share personal information with the third parties identified in Our Disclosure of Personal Information. The two primary ways we may share personal information are: (a) “sales” of personal information, and (b) disclosures for a business purpose.

Sales of Personal Information
Cerebre does not sell personal information.

Disclosures for a Business Purpose
To operate our business and provide services, we may share personal information with certain third parties. These parties are contractually prohibited from collecting, selling, or using the personal information we provide except as necessary to perform the services we request, in accordance with our instructions.

Your Rights Under California Law
California law grants certain rights to consumers, including the right to receive notice, at or before the time of collection, of the categories of personal information collected and the purposes for which it will be used. This Privacy Policy serves as that notice.

In addition, eligible consumers may have the right to:

Request access to the categories and specific pieces of personal information we collect, use, disclose, and/or “sell”
Request that we delete or anonymize personal information, subject to legal exceptions
Opt-out of the “sale” of personal information
Be free from discrimination for exercising these rights

These rights do not apply to personal information collected and used in the context of our business-to-business relationships with our Clients.

To exercise your rights or submit questions about how we process personal information, please contact us at inquiries@cerebre.io with the subject line “California Privacy”. We will respond in accordance with applicable law.

Before processing your request, we will need to verify your identity for security purposes. If we have sufficient information (such as your name, email address, or mailing address), we will attempt to verify your identity using that information. If we cannot reasonably verify your identity, we may not be able to fulfill your request.

If you choose to use an authorized agent to submit a request, we may require proof that you have given the agent signed permission to act on your behalf, and we may ask you to verify your identity directly with us.

11. Additional Disclosures for Residents of the United Kingdom (UK) and European Union (EU)

This section provides additional information for residents of the UK and EU.

Data Transfers
As a U.S. based company, most of our operations are conducted in North America. In order to provide our services, personal information will be processed in the United States, where data protection laws may be less stringent than those in your country. We provide appropriate safeguards for cross-border transfers as required by applicable law. For transfers originating from the European Economic Area, we implement the Standard Contractual Clauses approved by the European Commission.

Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.

Legal Basis for Processing Personal Information
Where required, we rely on several legal bases for processing your personal information, including:

As necessary to perform a contract with you
As necessary to comply with a legal obligation
With your consent (where applicable under law)

As necessary for our legitimate interests (for example, maintaining our business operations, ensuring the security of our services, and improving user experience)

Automated Decision-Making
We do not use automated decision-making, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you without human involvement.

Your Rights
Subject to applicable law, you may have the following rights:

Access – Request a copy of the personal information we process about you, provided in electronic form.
Rectification – Request correction of incomplete or inaccurate personal information.
Deletion – Request deletion of personal information we process about you, unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Restriction – Request that we limit the processing of your personal information in certain circumstances (e.g., you contest its accuracy or object to its use).
Portability – Request that we transfer your personal information to another data controller, where technically feasible.
Objection – Object to our processing of your personal information where our legal basis is legitimate interest, including for direct marketing, unless we have compelling legal grounds to continue.
Withdraw Consent – Withdraw your consent at any time where we process your personal information based on consent. This will not affect the lawfulness of processing prior to withdrawal.

Some rights may be subject to limitations, and we may need to retain certain personal information as required or permitted by law.

To exercise any of these rights or submit a request, contact us at inquiries@cerebre.io with the subject line “EU/UK Privacy”. We will respond in accordance with applicable law.

12. Additional Disclosures for Residents of Canada

As noted above, we retain personal information for as long as necessary to fulfill the purposes for which it was collected; to meet tax, corporate, compliance, employment, litigation, and other legal obligations; and as otherwise permitted by law.

You may contact us at inquiries@cerebre.io with the subject line “Canada Privacy” if you:

Wish to access, update, or correct inaccuracies in your personal information, or change your consent preferences (please note that we may need to collect additional personal information to verify your identity before responding to your request);
Would like information about how our foreign-based service providers process your personal information; or
Have any questions or complaints about how we handle your personal information.

13. Effective Date and Changes to This Privacy Policy

This Privacy Policy is effective as of the date listed at the top of this page. Cerebre may update this Privacy Policy at any time, at its sole discretion. When updates are made, we will revise the effective date accordingly. We encourage you to regularly review this page to stay informed about how we protect the personal information we collect—especially before you provide any information, particularly personal information, directly to us through the Service. If we make a material change to this Privacy Policy, we will notify you by posting a message on our website or sending an email to inform you of the change.

14. How to Contact Us

If you have any questions regarding this Privacy Policy or our Service, please contact us at inquiries@cerebre.io.